Customer Support
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I'd like to return my Planner
The Productivity Method Planner can be returned within 30 days of being received. Products are only eligible for a return if they are still in their original shrink wrap seal. This ensures each pla...
Common Notion questions
What do I do if I make a mistake in my Notion Planner?- Try clicking command/cntrl Z- Or select the 3 dots in the top right corner and click Undo What do I do if I accidentally deleted a page in ...
Where should I go if I have a problem with my Notion?
If you are experiencing any issues with your Notion app or account, please head to the Notion support centre for assistance.
I need more help with using Notion
Please note that we are unable to provide account or product help for Notion outside of providing the planner template and tutorials. For any questions about Notion more generally, you will need to...
I’ve never used Notion before, will I find it easy to use the Digital Planner?
Absolutely! Our digital planner template is simple to use even if you’ve never used Notion before. We have also included step-by-step tutorial videos that are linked within the planner, to show you...
Is there a subscription cost?
No, there are no monthly fees or extra hidden costs. All of the functionality works on the basic version of Notion which is completely free. The planner is a one-time purchase, so once you have it,...
What if I already have a Notion account?
If you already have a Notion account, just make sure you’re logged in when you open the planner template from your confirmation email, and your template will copy over into your existing account. Y...
Do I need a Notion account?
If you don’t have a Notion account yet, don’t worry! After you purchase, just follow the steps emailed to you, and you’ll be taken through a simple sign up process to create a free account.
How do I access the Digital Planner?
The Digital Planner is a planner template that works within the platform Notion. Once you've made your purchase, you'll receive a confirmation email with a full step-by-step breakdown of how to acc...
Do you offer refunds on digital products or pdfs?
As soon as you make your one-off payment you receive lifetime access to the product you have purchased. For this reason we do not offer refunds if you have changed your mind, or no longer want to ...